Privacy Notice

This privacy notice explains how STEP uses any personal information we collect about you when you use this website.

What information do we collect about you?
We collect information that you provide by filling in forms (such as STEP and CLT application forms), which are provided directly by us or found on our website This includes information provided at the time of applying to become a member of STEP, when posting material, or when enquiring about further services such as requesting to attend STEP events and conferences. Website usage information is collected using cookies.

How will we use the information about you?
We collect information about you to process your membership, manage your account and, if you consent, to keep you informed about STEP and our services that may be of interest to you and relevant to your membership. If required to perform specific tasks in relation to your membership, STEP may share your personal data with affiliated branch chairs and administrators in your region. Where consent has been obtained, STEP will only share your information with GDPR compliant third parties when deemed appropriate and of benefit to you. STEP may share your person information with GDPR-compliant third parties when legally instructed, or where STEP has a justifiable legitimate interest (such as for auditing purposes). STEP will not provide your personal information to third parties for any other purpose. We will use your information collected from the website to personalise and improve your repeat visits and for statistical analysis.

Data retention

Where a payment has been made, STEP will retain your personal data for six years for compliance with the UK Companies Act 2006. If legally required, STEP may retain your details further but only under specific circumstances.

We would like to send you information about STEP and our services that will be of interest and benefit to you. If you have consented to receive marketing, you may opt out at any time. You have a right to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. Depending on the extent of the request, we may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other websites
Our website contains links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

Changes to our privacy notice
We keep our privacy notice under regular review and we will place any updates on this web page. This privacy policy was last updated on 5 April 2018.

How to contact us
Please contact us at if you have any questions about our privacy notice or information we hold about you.